01
Same answers, every time
Service areas, what you do and do not do, how scheduling works, what to expect on the first visit. Your answers, given the same way at 2 PM or 2 AM.
AI agents and chatbots in Opelousas, LouisianaYour best hire works nights.
An assistant that picks up the chat at 11 PM, answers like someone who knows your business, collects the details and puts a booked job in front of you by morning.
What it is
An AI agent from Only Option Media is an assistant trained on your services, service area and FAQs that answers customers on your website, qualifies the lead, books the appointment and hands everything to your team. It is for local businesses in Opelousas, across Louisiana and the US that lose leads after hours or while the phone is busy.
Trained on your business · Connected to your tools · Hands off to a person anytime
Watch one work
A leak at 6 PM. Booked by 6:02.
This is a demo conversation for a made-up plumbing company. It shows the shape of every good agent: calm first help, the right questions, a real appointment, and the owner kept in the loop.
- Gives safe first steps from instructions you approve
- Offers real open times from your calendar
- Texts the on-call tech and logs the lead
Bayou Plumbing assistantOnlineDemo conversation
Type a message
What an agent handles
The work that slips through the cracks.
02
Qualifies the lead
Asks the questions your office asks: the address or zip, the kind of job, how urgent it is, the best way to reach them. You get a complete lead, not a "call me".
03
Books the appointment
Offers open times from your calendar and confirms the booking by text or email, so the customer does not go shopping for the next company on Google.
04
Hands off to your tools
Sends each lead to your CRM, inbox or a text to the owner, with the full conversation attached so nobody has to ask the customer twice.
05
Stays inside the lines
It answers from what you approve and passes anything else to a person. No made-up prices, no promises you did not make.
06
Shows you what people ask
Every conversation is logged, so you can see the questions customers actually have and turn them into better pages, services and FAQs.
Where it fits
Built for the business you already run.
24/7Answers, qualifies and books
0%Built in-house
0+Client websites built and managed
Jonathan LaneFounder, works directly with you
Call 337-780-7291Most local businesses do not have a lead problem. They have a timing problem. The call comes in while the crew is on a roof, the form comes in after the office closes, and by the time someone calls back, the customer has booked with somebody else.
An agent closes that gap. It lives on your website chat and can extend to text, and it is trained on one thing: your business. We write its instructions with you, from the way you describe your services to the rules for what it should never say. Then we test it with the questions your customers really ask before it ever talks to one.
It works alongside your people, not instead of them. Anything urgent, unusual or outside its instructions goes straight to a person. Everything else arrives organized: who they are, where they are, what they need and when they are booked.
Because we also build websites and custom software, the agent is not a widget bolted on from another company. It can read from and write to the same systems your team uses, and it can grow from answering questions to quoting, follow-up and reminders as you are ready.
How we build it
From your playbook to a live agent.
Four steps, done with you, not for you. You see the agent work before a single customer talks to it.
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Map the conversations
We collect the questions you get, the answers you give, your service area and your booking rules, and decide where the agent hands off to a person.
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Train and connect
We write the agent's instructions, connect your calendar, CRM and notifications, and give it your brand voice.
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Test before launch
We run it against real questions, edge cases and tricky customers, and you try it yourself before it goes live on your site.
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Launch and tune
After launch we review conversations with you and tighten answers, so the agent gets better at your business every month.
Questions
AI agents, answered.
Anything not covered here, ask us. You will get a straight answer from the person doing the work.
Jonathan LaneFounder, Only Option Media
Mon to FriWhat can an AI agent actually do for my business?
It answers the questions customers ask every day, using your own services, prices you choose to share, service area and policies. It collects the details you need, books the appointment into your calendar and sends the lead to you and your CRM.
Will it make things up?
The agent is set up to answer from the information you approve: your services, service area, hours and FAQs. When it does not know something, it says so and hands the conversation to a person instead of guessing. We test it against real questions before it goes live.
What tools can it connect to?
Calendars, CRMs, email and text messaging are the common ones. We look at the tools you already use during discovery and connect the agent to those, so leads land where your team already works.
Can customers still reach a real person?
Always. The agent can hand off to your team by text, email or a callback request at any point, and it hands off automatically for anything outside the rules you set.
Do I need a new website to add an agent?
No. The agent can be added to the site you already have. If we built your site, it fits right into the design. If not, we add it with a small snippet.